Duration

This programme is tutor led and run over 2 days.
It can be run as an in house or open course.

Course Profiles

Who has ever has a lousy Performance Appraisal? Most of us at some point in our careers. This course is designed to help managers understand the planned process and purpose of conducting an effective two- way appraisal between them and their subordinate. It is to help managers use this process as a review tool and not a ‘whipping’ tool.

Target Audience

All managers who have responsibility for developing the individuals in that team.

Benefits

This programme is designed to help managers develop and monitor the performance of the people they are responsible for. Mangers should know the difference between ‘development’ and improvement’ and be able to guide and support wherever necessary.

Course Content

• What is managing performance?
• Introducing the 5 C’s
• The contract
• Pencil the appraisal
• Prepare the appraisal
• The appraisal meeting
• Setting objectives
• Feedback
• Performance shortfalls
• Coaching

Programme Support

All delegates will receive a work book containing information and exercises compiled by Training in Excellence.